Prague Castle

Prague Castle

Old Town Square

Old Town Square

Astronomical Clock

Astronomical Clock

Charles Bridge

Charles Bridge

Prague

Prague

Winter Prague

Winter Prague

Charles Bridge

Charles Bridge

Powder Gate

Powder Gate

Privacy Policy

This privacy policy will explain how our company uses the personal data we collect from you when you use our website.

What data do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect your data?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

How will we use and store your data?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

What are your data protection rights?

Prague Saints would like to make sure that you are fully aware of all of your data protection rights.  Every user is entitled to the following:

The right to access – you have the right to request Prague Saints for copies of your personal data.  We may charge a small fee for this service.

The right to rectification – you have the right to request that Prague Saints corrects any information you believe is inaccurate.  You also have the right to request Prague Saints to complete information you believe is incomplete.

The right to erasure – you have the right to request Prague Saints erase your personal data, under certain conditions.

The right to request processing – you have the right to request that Prague Saints restrict the processing of your personal data, under certain conditions.

The right to data portability – you have the right to request that Prague Saints transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you.  If you would like to exercise any of these rights, please contact us at our email: info@praguesaints.cz.  Or call us at: 00 420 222 250 326 or write to us to: Prague Saints sro, Polska 32, Praha 2 Vinohrady, 120 00.

 

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.  When you visit our website, we may collect information from you automatically through cookies or similar technology.  For further information, visit: allaboutcookies.org.

How do we use cookies?

Prague Saints uses cookies in a range of ways to improve your experience on our website including:

  • Keeping you signed in

  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however our website uses:

  • Functionality.  We use these cookies so that we recognise you on our website and remember your previously selected preferences.  These could include what language you prefer and location you are in.  A mix of first-party and third-party cookies are used.

  • Advertising.  We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and your IP address.  We sometimes share some limited aspects of this data with third parties for advertising purposes.  We may also share online data collected through cookies with our advertising partners.  This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

 

How to manage cookies?

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser.  However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Prague Saints website contains links to other websites.  Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Prague Saints keeps its privacy policy under regular review and places any updates on this webpage.  This privacy policy was last updated on 2 October 2020.

 

How to contact us?

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to get in touch using the above given contact information.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Prague Saints has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office:

The Office for Personal Data Protection
Pplk. Sochora 27
170 00 Praha 7
Czech Republic
Phone information: +420 234 665 800
Phone switchboard: +420 234 665 111

Prague Saints s. r. o.

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Partners

Polska 32, Vinohrady
120 00 Prague 2
Czechia

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Prague Saints