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FAQ
Hotels

Are the prices final or do I have to pay something more at the reception?

The prices are final.



Apartments

How do I find the apartment?

The best solution is for you to book one of our airport transfers. Our driver will pick you up from the airport, take you directly to the apartment and check you in himself.  If you decide not to take this however, you will need to come to our office to pick up the keys and settle any remaining payment.  We will send you directions on how to reach our office at time of booking.

What are the check in and check out times for the apartments?

Check in is after 2pm, and check out must be by 11am.  Late check out can be arranged depending on availability for an extra charge.  If you arrive earlier than this time and the apartment is free we will try to get you into the apartment sooner.

Are your apartment rates per person or per apartment?

All our apartment rates are per apartment.

What if I cause damage to the apartment?

Customers are responsible for any damage they cause to the apartment during their stay and will be expected to reimburse Prague Saints for the cost of this.



General

Which phone number can I call to enquire about reservations?

Our main office number is +420 222 250 326.

You can also call any of the following mobile/cell phone numbers between 10am and midnight CET:

                                                +420 775 152 041 (English)

                                                +420 775 152 042 (English, Czech)